The Agenda for ZurichPLUs 2019 will follow a similar format to past forums but with a special focus on the future of digital vice and AI in travel distribution

ZurichPLUs2019 Forum ~  AGENDA (1st draft)

Romantik SeeHotel, Kussnacht, Zurich 12th – 14th April 2018


Thursday 4th April 2019

Chocolate experience with Läderach 15h30


Arrival drinks & dinner Romantik SeeHotel 19h00


Friday 5th April 2017


Welcome – 09h00


Forum Welcome  ~ Martin Sturzenegger Zurich Tourism


KeyNote ~ Paul Sevinc TBC


State of Travel industry distribution – Don Birch

Continuing Reshaping of the Distribution equation

Are Suppliers starting to win the distribution battle?

What happened to NDC?


Coffee 10h00 – 10h30


Major Travel trends

Max Reilly, Seabury Consulting


Using AI & Voice to operationalise customer data 

John McCulloch ex CEO OneWorld


The BlockChain rocketship ~ Are we nearly there yet?

Davide Montali, WindingTree


The Autonomous Revolution, opportunities in travel personalisation

Alex Bainbridge, Serial entrepreneur


The BIG Debate

"This House believes that technology is de-personalising the travel experience"

For: TBA

Against: TBA


Lunch 12h30 – 13h30


Show and Tell Sessions



Autoura ~ Alex Bainbridge

Further Candidates to be advised

Includes Synergzer Business Model Generation & Value Proposition exercises


Tea 15h30 – 16h00


Group Tasks working session (1) ~ 90 mins


Drinks & Supper 19h15 ~

Restaurant TBA

Dinner Sponsored by StellantPartners


Saturday 14th April


Reconvene ~ 09H15

Group Tasks working session (2)


Morning Coffee 10h45 – 11h15


Group Tasks feedback 90 mins

ZurichPLUs 2019 learning points and The Wrap